Responsible Gaming
Gambling Should Be Entertainment
At Mystake, we believe gambling should be enjoyed as entertainment only, never as a way to make money or solve financial problems. The odds are always in favour of the casino, and you should only gamble with money you can afford to lose. Please set strict limits and stick to them.
Age Verification
You must be at least 18 years old (or the legal age in your jurisdiction) to gamble online. Mystake takes age verification seriously and reserves the right to request proof of identity and age at any time. If you are under the legal gambling age in your country, you must not use this site.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling from family, friends, or partners
- Spending more time or money gambling than intended
- Gambling to escape problems, stress, or negative feelings
- Borrowing money to gamble or gambling with money needed for essentials
- Neglecting work, school, or relationships due to gambling
- Experiencing mood swings or becoming irritable when unable to gamble
- Unsuccessfully trying to reduce or stop gambling
- Lying about the extent of your gambling activities
- Feeling anxious or depressed without gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools
Mystake provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly). This helps ensure you don't spend more than you can afford.
- Loss Limits: Set a maximum amount you're willing to lose during a session or time period. Once reached, your account will be temporarily suspended.
- Reality Checks: Enable reminders that pop up at regular intervals during your gaming session to help you keep track of time and money spent.
- Self-Exclusion: Take a break from gambling by self-excluding from your account for a period you choose (from 24 hours to several years). During this time, you will not be able to access your account.
- Account Closure: Permanently close your account if you decide to stop gambling.
To access these tools, log into your Mystake account and navigate to the Responsible Gaming section in your account settings.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organisations:
United Kingdom
- GamCare - Free, confidential support and information
Website: www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop - National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gamblers Anonymous - Peer support meetings
Telephone: 0203 050 8894
International Support
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Telefonberatung: 0800 137 27 00
If You Need Help
Please reach out today. Problem gambling can affect your finances, relationships, and mental health. Support is available, and recovery is possible. Contact one of the organisations listed above—they are free, confidential, and trained to help.
Your wellbeing is important. Don't hesitate to ask for help.
Mystake is committed to responsible gambling. This information is provided for harm reduction purposes. If you choose to gamble, please do so responsibly and within your means.